Refund policy
Return & Refund Policy
At Saro Black, every item is made specifically for each order. For that reason, we do not accept returns or exchanges for size, fit, color preference, or change of mind.
We encourage customers to review product descriptions and size charts carefully before placing an order.
Damaged or Defective Items
If your order arrives with a defect, damage, or printing error, we will make it right.
You have 30 days from the product’s delivery date to report any issue.
To request a replacement or refund:
- Contact us within 30 days of delivery
- Include your order number
- Provide clear photos showing the defect, damage, or printing issue
Once reviewed and approved, we will issue a replacement or refund at no additional cost to you.
Final Sale
All items are considered final sale unless they arrive defective or damaged.